Shipping Policy:
Thank you for choosing FORTUELIFE! We strive to provide you with a seamless shopping experience, including reliable and efficient shipping services. Please review the following shipping policy applicable to our valuable customers:
Shipping Rates and Options:
We offer multiple shipping options, including standard shipping, expedited shipping, and premium shipping, as Postal Shipping, Courier Shipping, Cargo Shipping - (AP & TS) only
Shipping rates are calculated based on factors such as order value, package weight, and destination.
Delivery Times:
Estimated delivery times will be provided at checkout based on the selected shipping option and your location. Shipping usually takes 5 - 10 working days depending upon your shipping package and address.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather delays or carrier issues.
Shipping Carriers:
We partner with reputable shipping carriers such as POSTAL, DELIVERY, DTDC, FedEx, DHL and Cargo (Cargo is AP & TS Only) to ensure reliable delivery of your orders.
Order Processing Time:
Orders are typically processed and shipped within 2 to 5 business working days after payment confirmation.
You will receive a shipping confirmation by call email with tracking information once your order has been shipped.
Shipping Fees:
Shipping fees are non-refundable unless there is an error on our part, such as shipping the wrong item or a defective product.
Any additional fees, such as customs duties or taxes, are the responsibility of the customer for premium or international orders.
Shipping Restrictions:
We currently do not ship to PO boxes, APO/FPO addresses, or certain international locations. Please check our shipping restrictions before placing your order.
Returns and Exchanges:
If you need to return or exchange an item due to shipping issues (e.g., damaged during transit), please contact our customer support team for assistance.
Customers are responsible for return shipping costs unless the return is due to an error on our part.
Customer Support:
Our dedicated customer support team is available to assist you with any shipping-related inquiries or concerns.
Contact us at +91 770 27 555 71 / +91 96 76 14 1199. / 040 450 11 460.
Policy Updates:
We reserve the right to update our shipping policy as needed. Any changes will be communicated to customers via our website or email.
By placing an order with us, you acknowledge and agree to comply with our shipping policy outlined above. If you have any questions or require further clarification, please don't hesitate to reach out to us.